Last updated: September 20th, 2023

Your privacy is important to us. This Privacy Policy explains how Lunu.ch  collects, uses, shares, and protects your personal information.

INFORMATION WE COLLECT

We may collect the following types of information when you visit our website or use our services:

• Personal Information: This may include your name, email address, postal address, and phone number, which you provide when signing up for an account or contacting us.
• Usage Information: We may collect information about how you use our website, such as your IP address, browser type or device information.
• Cookies: We use cookies and similar technologies to collect information about your browsing activities. You can manage cookie preferences in your browser settings.

HOW WE USE YOUR INFORMATION

We may use your information for the following purposes:

• Providing Services: To deliver the services you request and provide customer support.
• Communication: To send you updates, newsletters, and promotional materials, where permitted by law. You can opt out at any time.
• Analytics: To analyze website traffic and improve our services.
• Legal Compliance: To comply with applicable laws, regulations, or legal processes.
  
  

INFORMATION SHARING

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted partners and service providers who assist us in operating our website and services.

COOKIES

When you write a comment on our website, this can be a consent to store your name, email address and website in cookies. This is a convenience feature so that when you write another comment, you do not have to enter all this data again. These cookies are stored for one year.
If you have an account and you log in to this website, we will set a temporary cookie to determine if your browser accepts cookies. This cookie does not contain any personally identifiable information and is discarded when you close your browser.
When you log in, we will set some cookies to store your login information and viewing options. Login cookies expire after two days and display options cookies expire after one year. If you select “Stay logged in” when you sign up, your login will be maintained for two weeks. When you log out of your account, the login cookies are deleted.
When you edit or publish an article, an additional cookie is stored in your browser. This cookie does not contain any personal data and only refers to the post ID of the article you just edited. The cookie expires after one day.

USE OF SCRIPT LIBRARIES (GOOGLE WEB FONTS)

Um unsere Inhalte browserübergreifend korrekt und grafisch ansprechend darzustellen, verwenden wir auf dieser Website „Google Web Fonts“ der Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; nachfolgend „Google“) zur Darstellung von Schriften.

Die Datenschutzrichtlinie des Bibliothekbetreibers Google finden Sie hier: https://www.google.com/policies/privacy/

GOOGLE ANALYTICS

This website uses Google Analytics, a web analysis service provided by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043 USA (hereinafter: “Google”). Google Analytics uses so-called “cookies”, i.e. text files that are stored on your computer and which enable your use of the website to be analyzed. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, due to the activation of IP anonymization on these websites, your IP address will be shortened by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics is not combined with other Google data.
The purposes of data processing are to evaluate the use of the website and to compile reports on activities on the website. Further related services will then be provided based on the use of the website and the Internet.

GOOGLE MAPS

On this website we use Google Maps. Google Maps is operated by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (hereinafter “Google”). This allows us to show you interactive maps directly on the website and enables you to use the map function conveniently.
Further information about data processing by Google can be found in the Google data protection information. There you can also change your personal data protection settings in the data protection center.

SOCIAL PLUGINS

Social media plugins are used on our websites. These plugins may be used to send information, which may also include personal data, to the service operator and, if necessary, used by them. We prevent the unconscious and unwanted collection and transmission of data to the service provider with a 2-click solution. In order to activate a desired social plugin, it must first be activated by clicking on the corresponding switch. Only by activating the plugin will the collection of information and its transmission to the service provider be triggered. We do not collect any personal data ourselves through the social plugins or their use.
We have no influence on which data an activated plugin collects and how it is used by the provider. It must currently be assumed that a direct connection to the provider’s services will be developed and that at least the IP address and device-related information will be recorded and used. It is also possible that the service providers try to store cookies on the computer used. Please refer to the data protection information of the respective service provider to find out which specific data is collected and how it is used. If you are logged in to Facebook at the same time, Facebook can identify you as a visitor to a specific page.

GOOGLE ADWORDS

Our website uses Google Conversion Tracking. The operating company for the Google AdWords services is Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. If you have reached our website via an ad placed by Google, Google Adwords will set a cookie on your computer. The conversion tracking cookie is set when a user clicks on an ad placed by Google.
If the user visits certain pages on our website and the cookie has not yet expired, we and Google can recognize that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. Cookies cannot therefore be tracked via the websites of AdWords customers. The information collected using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, you will not receive any information that can be used to personally identify users.

SSL ENCRYPTION

To protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g. SSL) via HTTPS.

DATA SECURITY

We take reasonable steps to protect your personal information from unauthorized access or disclosure. However, no method of data transmission over the internet is 100% secure. We cannot guarantee the security of your data.

YOUR CHOICES

You can review and update your personal information by logging into your account.

CHILDREN’S PRIVACY

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

CHANGES TO THIS PRIVACY

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the revised “Last Updated” date.

CONTACT US

If you have any questions or concerns about this Privacy Policy, please contact us at hello@lunu.ch